About Track & Trace

New Terminal Operating System – Navis N4

We have launched Track & Trace as a portal on its own to complement the Customer Login. Via Track & Trace, you can, without logging in, search for basic information about a specific container, export booking or release.

See the Introduction below on how to work with Track & Trace!

Keep track of the units

We offer you the possibility to keep track of all units – information on each stage of the container’s journey and whether the time frames are kept. With Track & Trace, you can follow freight traffic in real time. Through wireless communication between trucks, hand-held terminals, tallymen, and The Port’s central IT system, the container information is transmitted when a physical transfer occurs. The information is published simultaneously in Track & Trace for tracing units, where you can follow and trace all containers.

Truck med container i depå.

Track & Trace Introduction

T-StateExplanation
AdvisedIncoming but not certain to arrive
InboundIncoming and certain to arrive
EC/InReceived or discharged, not yet in yard position
YardCurrently in the yard
EC/OutIn-progress towards delivery or loading
LoadedLoaded to the outbound carrier
DepartedDeparted on the outbound carrier
Vybild över Västhamnen och city i Helsingborg

Questions?

If you have any questions concerning your access to our services in Navis N4, please contact us!